Questions? We've got answers.
A few things people usually want to know before their first session.
We accept most insurance, aside from Medicare and Tricare, and we always accept Medicaid. Clinicians who are newer to the team carry Medicaid caseloads, while our fully licensed clinicians take on other insurance types, so there's a good mix across the practice.
Both. You can meet with your clinician virtually or in person, whichever fits your life better.
Everything runs through SimplePractice, our online scheduling and messaging system. You can book sessions and reach your clinician directly through it.
Most sessions follow a loose rhythm we call the rule of 15s. The first 15 to 20 minutes are for warming up, checking in, and narrowing down what this session actually needs to focus on. The middle stretch is where the real work happens, talking, writing, drawing, or processing whatever's hard right now. The last 15 to 20 minutes are for cooling down: neutral conversation, planning ahead, reassurance, and safety planning. Kind of like a workout for your brain.
We work with clients age 4 and up, including kids, teens, adults, and families.
Yes, every clinician currently on our team is fully licensed.
We do. Many of our clinicians are trained in EMDR, and the whole team carries extensive trauma training beyond that.
Yes, some of our clinicians specialize in couples work using the Gottman Method.
Yes, our team is currently working toward AASECT certification in sex therapy.
Yes. Our team has deep experience with queer, trans, and gender-diverse clients, and Dr. Wall is the only PhD-level provider in Idaho offering HRT and affirming surgery letters.
We don't work with clients who are court-ordered into therapy, registered sex offenders, or people whose primary concern is substance use. Outside of that, we welcome a wide range of people and experiences.
Yes. All interns on our team currently offer completely free therapy services.